Questions and Resources

Services are offered during the day, afternoon, and evenings.

Services are available at our physical office in Andover and virtually via HIPAA compliant telehealth platforms (Zoom and Google Meet).

We do not offer services by phone.

Psychotherapy is mental health therapy. We are offering mental health therapy in an office setting and virtually via HIPAA compliant telehealth platforms (Zoom and Google Meet).

Psychiatry is provided by a medical provider either Medical Doctor or Nurse Practitioner for medication evaluation and management.

As mental health therapists, we provide Diagnostic Assessments. We refer out for neuro/psychological evaluation and comprehensive substance use disorder assessment.

Diagnostic Assessment: A structured, in-depth clinical interview and evaluation process conducted by a licensed mental health professional or clinical trainee. The primary goal is to systematically gather history, current symptoms, life stressors, and functional impairment across various domains (e.g., social, occupational, educational). This information is then used to formulate a precise mental health diagnosis, determine the severity of symptoms, identify co-occurring conditions, and ultimately provide tailored treatment recommendations and an appropriate plan of care.

Neuropsychological Evaluation: A comprehensive evaluation of cognitive and behavioral functions, including memory, attention, executive function, language, and perception. It helps identify how different brain areas are functioning and can be used to diagnose conditions like dementia, traumatic brain injury, or learning disorders.

Psychological Evaluation: A process of testing that uses a combination of techniques to help arrive at some hypotheses about a person’s behavior, personality, and capabilities. It can include measures of intelligence, personality, emotional functioning, and psychopathology, and is used to diagnose mental health disorders and inform treatment planning.

Comprehensive Substance Use Disorder Assessment: A thorough evaluation conducted by a qualified professional to determine the presence and severity of a substance use disorder. It gathers information on the type, frequency, and amount of substance use, the negative consequences related to the use, and any co-occurring mental health conditions to develop a personalized treatment plan.

Yes, we accept the following medical insurances: Aetna, America’s PPO, BCBS, Cigna, HealthPartners, Hennepin Health, MA/Medicaid, Medica, Medicare, PrimeWest Health, South Country Health Alliance, TriCare, UCare, UMR, and United Healthcare.

Our providers may accept most to all insurances mentioned. Some insurance plans have restrictive networks, meaning we may not be in-network even though we are a contracted provider with the stated medical insurance. We recommend checking to see if the provider is in-network with your medical insurance plan to confirm.

To utilize insurance benefits, we need all medical insurance information. This is because one is primary and the other is secondary. The service will be billed to the primary insurance. Once primary insurance processed the service, it is sent to secondary insurance for processing. Once that is processed, anything left as patient responsibility is then client/parent/legal guardian’s responsibility.